Oracle Utilities DBA Services (C2M, CCB, MDM, and WAM)

Our specialized Oracle Utilities DBA Services ensure stability, performance, and security for critical utility platforms, including Customer-to-Meter (C2M), Customer Care and Billing (CCB), Meter Data Management (MDM), and Work and Asset Management (WAM). Our remote DBA experts provide comprehensive database support, safeguarding your essential systems for uninterrupted operations.

Installation and Configuration

Achieve a robust, optimized start for your Oracle Utilities applications. Our DBA specialists expertly manage the installation and configuration of platforms such as C2M, CCB, MDM, and WAM, aligning with Oracle best practices. This ensures reliable database performance, scalability, and stability, setting a solid foundation for your utilities operations.

Database Performance Optimization

Maximize efficiency and responsiveness of your Oracle Utilities databases. Our DBAs perform detailed performance assessments, optimize SQL queries, fine-tune database parameters, and implement effective indexing and partitioning strategies—significantly enhancing database responsiveness, reducing latency, and improving the user experience across all your utilities platforms.

Upgrades, Patch Management, and Maintenance

Ensure your Oracle Utilities systems remain current and secure. Our DBA team manages strategic upgrades and timely patch deployments, from thorough planning and testing to execution, minimizing downtime and disruption. We keep your utility management environments updated, compliant, and operating smoothly with the latest enhancements and security improvements.

Backup, Recovery, and Disaster Management

Secure your essential utility data through robust backup and disaster recovery strategies. Our DBA specialists implement comprehensive backup schedules, rapid data recovery plans, and Oracle Data Guard setups. We protect your critical utilities applications against unforeseen events, maintaining data integrity, minimal downtime, and continuous operational availability.

Security, Compliance, and Auditing

Safeguard sensitive customer and operational data. Our proactive security management includes advanced access controls, database encryption, vulnerability assessments, regulatory compliance, and detailed database auditing. We proactively mitigate risk, protect your data, and ensure compliance with industry standards and regulatory requirements specific to utilities management.

Proactive Monitoring and Expert Support

Maintain uninterrupted operation through proactive monitoring and swift issue resolution. Our dedicated DBA team continuously tracks database performance metrics, anticipates potential problems, and promptly addresses incidents. With expert troubleshooting and rapid support, we ensure your Oracle Utilities environments remain consistently reliable, stable, and secure.